Knowledgebase

For Shared Accounts: Upon creating your hosting account, you are prompted to an invoice to pay for your first months of hosting through Paypal. The date (eg: 8th) that you make your first payment, is the date that your hosting bill will be due each month. An invoice payment reminder is sent two weeks prior to the due date. You will not be reprimanded if you pay the invoice before it's due date.

For Reseller Accounts: The billing cycle is pro-rated for monthly reseller accounts. The 1st of the month is the due date for all accounts after first invoice. The amount first due will include the pro-rated amount for the first month (days / $), and the next month's hosting amount. After that invoice you will receive an invoice two weeks prior to the first of each month.

For All Accounts: If a payment is not received twenty days (20) post due date, your account will be suspended and a $10 reactivation fee will be invoiced to your account. Failure to pay the unpaid hosting bill and the reactivation fee after 10 days of reactivation notice, your account will be terminated.

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