Knowledgebase

Can I cancel my hosting and/or domain?
Log into your client area Navigate to My Hosting Packages. From there you will need to "View...

Can I change my billing cycle?
Yes! Just open up a support ticket, and we can adjust your account to any billing cycle that is...

Can I change my payment gateway?
Yes, you are able to change your payment gateway anytime during your stay here at Holdfire. We...

I have outstanding invoices, but I want to cancel my account.
When a client requests a cancellation and has an outstanding debt with us, the cancellation...

What happens to my account when I have a missing invoice?
 When your account has a missing invoice after 7 days it is moved to a suspended state. This...